Privacy Policy for CleanRiver

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Contact information (name, email address, phone number)
• Company information (company name, size, industry)
• Account credentials and preferences
• Communication records and support requests
• Usage data and analytics information

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• To provide and deliver the services you request
• To process transactions and send related information
• To send technical notices and support messages
• To communicate with you about products, services, and events
• To monitor and analyze trends and usage
• To detect, investigate, and prevent fraudulent activities

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:

• With service providers who assist us in operating our platform
• To comply with legal obligations or protect our rights
• In connection with a merger, acquisition, or sale of assets
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access and update your account information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your personal information
• Object to certain processing activities

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the effective date.